Unique Solutions
The retail and wholesale automotive industry often finds itself repeating the same tactics in an effort to find productivity. Echelon Operations & Management looks to break that cycle for our clients - to find a shorter, less expensive, and sustainable path to continued progress.
Your time as a dealer or dealership principal is crucial. When it seems as though your bottom line goal is not being met, your choices are often to play the “manager lottery” (trying to find the right specialist to right the ship) or to take time away from your own duties to find solutions.
Neither is easy and both can be expensive.
Taking on additional work yourself to assess the issues while training the team members tasked, and hoping for it to continue is also difficult - you already have a big job! Your workload suffers in these moments and it is hard to have a objective view of what changes are needed in the first place.
EOM is effective and inexpensive because we are only onsite to find added productivity. Much of what you pay a sales manager for is their time - manning the desk and availing themselves to your sales team. But the crucial work of finding workflow pinch points, follow-up opportunities, or methods of increased client engagement is where the real progress is found.
Our objective insight, free from politics and pressures of the day, can cut through the daily noise.
Hiring a new sales team members or managers takes an incredible amount of time to do well - and is often unnecessary. Furthermore, the “available” applicants in this industry are often much better at interviewing than they are at immersing themselves into your business to find true progress.
Turnover is a huge hit to morale within a team. New managers are an exorbitant expense while you once again assess if the job you need done is being attended to, and so the cycle goes. Furthermore, if hiring is the solution your organization needs, proper recruiting efforts and avenues can be found to escape the old network of available new hires, but recruitment is a specialty in itself.
Recruitment and scouting are often confused with hiring the next available applicant. Remember: you need progress.
EOM offers the experienced dealer operations insight through the objective lens of what it is best for you and your dealership.
We are a small team with minimal business expenses. We spend almost no time marketing our business so we can spend all of our time marketing yours. Rather than put our efforts into our own expansion, we seek success in yours.
It is a unique business model, founded in our excitement for what can be achieved in your industry. More on how EOM finds success by staying small can be discussed in a first meeting…
Let us speak frankly and in person. We are passionate about how we can serve you.
